Hello! I'm Hugh, a designer focused on creating safe and smart solutions for real people.
With experience spanning healthcare, education, non-profits, interactive digital arts, and e-commerce, I bring a diverse perspective to my work. I currently work as a Principal Designer at 8th Light, a software consultancy.
My expertise lies in talking to a lot of people, synthesizing complex information, and distilling it into reasonable solutions. I enjoy a multi-tooled approach, designing and coding front-ends, as well as driving organizational change for startups and Fortune 100 companies.
- UX Research
- Systems & Service Design
- Information Architecture
- Front-end Development (React, Vue)
- Component and Design Systems
- Accessibility & Compliance
- Data Privacy & Ethics
- Exhibit Design
A few things that inform my approach:
- Prioritize Collaboration: Focus on how your organization collaborates before diving into feature delivery.
- Inclusive Design: Design transcends more than the team; involve the right people.
- Break the Bubble: Avoid creative isolation. Pair, teach, and share to prevent stagnation and boredom.
- Embrace Complexity: Recognize that real-world problems are multi-faceted. Addressing them requires understanding their interconnectedness.
- Embrace iteration: Ship small, frequently, and refine based on feedback to drive continuous improvement.
- Safety & Dynamics Matter: Psychological safety and team dynamics are fundamental for a thriving team.